CHI Franciscan – which operates Burien’s Highline Medical Center – will be offering free 24/7 virtual health consultations with a certified healthcare provider “to all individuals who may be experiencing upper respiratory symptoms suggestive of a COVID-19 infection.”
As we previously reported, one man is still being treated at the hospital for the COVID-19 coronavirus; his most recent status was “stable but critical condition” and no updates have been released since Mar. 2, 2020.
CHI Franciscan says it is in regular contact with local and state authorities as well as the Centers for Disease Control and Prevention (CDC), and staff will continue to closely follow all current public health guidance and protocols.
“We have the necessary supplies and are prepared to identify, isolate and treat any potential patient who seeks care in our facilities,” they said.
In accordance with public health guidelines, hospital officials are asking patients to avoid going to the emergency room or urgent care unless symptoms are severe, such as a high fever or shortness of breath.
“If you are concerned about symptoms, we ask that you utilize the virtual care option, or call your regular provider before visiting a facility. Franciscan Virtual Urgent Care is open to all our communities in an effort to reduce in-person visits to urgent care centers and emergency departments,” said Ketul J. Patel, CEO, CHI Franciscan.
When prompted for payment, use coupon code COVID19 to waive the $35 virtual video consultation fee and connect to a board-certified healthcare provider.
How to access Franciscan 24/7 Virtual Urgent Care:
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- Web: franciscanvirtualcare.org
- Phone: 1-855-356-8053
- App store: https://apps.apple.com/us/app/franciscan-virtual-care/id1455879959?ls=1
- Google Play: https://play.google.com/store/apps/details?id=org.chifranciscan.android.chih.virtualcare
- When prompted for payment, use coupon code COVID19 to waive the $35 virtual video consultation fee and connect them to a board-certified healthcare provider.
- Eligibility for a free visit for COVID-19 is limited to one per individual across all platforms.
- In accordance with public health guidelines, we are asking patients to avoid going to the emergency room or urgent care unless symptoms are severe (such as a high fever or shortness of breath). If you are concerned about symptoms, we ask that you utilize the virtual care option, or call your regular provider before visiting a facility.
