The Benefits of Recognition

By Andrea H. Reay CEO/President Seattle Southside Chamber of Commerce Saying “Thank You” matters. Whether in your personal life or in the workplace. Showing gratitude promotes kindness. Something that we can all use a little more of. A 2015 NBC Survey found that “most Americans would rather have a kind boss than a 10% raise” – read the full story here. The problem is that as human beings we are much more likely to complain about a negative experience than we are to thank someone for a positive experience. We’ve all seen those numbers on the side of trucks “how’s my driving?” and then it lists a phone number. How many people do you think call that number to compliment a driver? Not many. In a recent trip to Colorado to visit family we found ourselves in bumper to bumper traffic and needing to get over a lane to take an exit. Not familiar with the roads, we were probably a little late in our efforts to merge over. A large semi was next to us. I motioned we needed to get over. He slowed down to let us merge in front of him. It was a simple kindness, but much appreciated. I called that number on the back of his truck. I thought I would just receive a recording. But, someone answered the phone. When I explained how I appreciated the driver, the person answering the phone thought I was a crank call and hung up on me-twice. I had to call back 3 times before he acknowledged that no one had ever called to thank a driver before. Imagine a world where we expressed our gratitude as much, if not more, than our outrage. As an organization we value and promote gratitude. It’s why every year we host our Business Awards Luncheon. We know how valuable it is to recognize and thank all the amazing individuals and businesses who consistently go above and beyond to help make our Chamber and our community strong and vibrant. It’s why we strive to expand the collaborative culture in our region because we know the benefits of working alongside one another. AWARDS LUNCHEON IS FRIDAY, FEB. 9 We hope you will join us on Friday, Feb. 9 at 11:30 a.m. at the Four Points by Sheraton – Seattle Airport, 22406 Pacific Highway South, Des Moines, WA 98198, as we gather to recognize and celebrate the businesses, organizations and leaders who help to make our region the center of commerce and community. Thank you to our host Four Points by Sheraton – Seattle Airport, and our sponsors: Baker Commodities, Crain Photography and South King Media. More sponsorship opportunities are still available. If you are interested in sponsoring this event or for more information, please contact the chamber office or visit our website:

Attendance is open to non-member guests as well as members, however space for all Luncheons is limited. Please follow this link to register and for more information on attending this fantastic community celebration:

Andrea H. Reay is the President/CEO of Seattle Southside Chamber of Commerce- “A voice for business, a leader in the community”. Seattle Southside Chamber has served the communities of Burien, Des Moines, Normandy Park, SeaTac and Tukwila since 1988. For more information on Chamber benefits, opportunities and partnerships, please visit

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